Employee Success Manager

From 8 to 11 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

Roles and Responsibilities:


Strategy

  • Take Ownership of the entire team's development org-wide
  • Align employee goals to company goals - short term and long term
  • Provide budgetary plans for approvals
  • Report on a regular basis to senior management on progress, take necessary correction steps
  • Sell internally the need to learn
  • Identify certification programs linked to company goals and identify team members to take that path
  • Training
  • identify the who, what, how, and track the training and development needs of the entire organization
  • Identify trainers and ensure they are equipped to run the training program
  • Measure, Track and Manage the effectiveness of the training programs (KPIs)
  • Build reusable and regularly updated course content for ongoing use. Knowledge of using tools for delivering this would be good.
  • Onboarding
  • Run delivery team onboarding training - validate they know the basics as per their role for example - source control, basic database, devOps models etc

What kind of person would suit this role?

  • A self-starter - not waiting for direction more than the strategic overview and purpose - but a person who will completely run the program.
  • Excellent peopleskills - to identify, coach the team and ensure people are bought into the idea that they are creating value by training others and by undergoing the training programs.
  • Senior enough to have seen this before - so over 4+ years - preferably someone around 8 to 10 years of experience
  • Been a part of technology services companies as a training manager or equivalent role with similar responsibilities




Role:Teaching & Training - Other

Salary: Not Disclosed by Recruiter

Industry:IT Services & Consulting

Functional AreaTeaching & Training

Role CategoryTeaching & Training - Other

Employment Type:Full Time, Permanent

Education

UG:Any Graduate

Company Profile

Spur Tree Technologies Pvt. Ltd.

SpurTree Technologies (https://www.spurtreetech.com/) - founded in 2010 - where we
craft stunning experiences to customers to scale & transform their business needs.
SpurTree is a service-based organization, where we work to make a difference; to
challenge, learn & grow. A place where fun & personal growth is as important as the results.
A community that motivates and thrives for excellence. It all adds up to something big,
something extraordinary. Something that couldn’t happen anywhere else.
Company Info
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Contact Company:Spur Tree Technologies Pvt. Ltd.

Website:http://careers.spurtreetech.com